The entire process was excellent. From the receptionist setting up the appointment, to the free estimate which was comparative to the others but it was the pictures of previous work that sold me. The before and after pictures really made me want to save up more money to have other work done. Charlie calling giving us the time frame of when it would be done and the only delay was rain. When the weather was cleared the fence was placed and it looks great!!! I would definitely recommend this company and use for future projects.